Absolute disaster from the start: The server had data and I could not connect to it. So I did a manual reinstalled of the server, waited, but the server still had loads of prior data including someone else's saves. Plus to get admin permissions to change the server (or indeed connect to it in game) I had to request through the Support.
But then it got worse: Reinstalling the server from the hosting server did Not clear prior save game data, there were several servers that do not belong to me on there. At least after the intervention from Support I was able to create a server and have a few people join.
Then a week later we rejoin only to find out that the server is no longer mine; I no longer have Admin permissions to the server and the name has changed. So control of the server has been given to someone else, or maybe their data has been loaded overtop mine?
In any case, a frustrating waste of time & money. Basically just theft.
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