I am sharing my experience so other customers can make an informed decision before purchasing.The website prominently advertises a “30-Day Money-Back Guarantee” and states that returns are accepted within 30 days. Based on the branding and presentation, it appears to be a U.S.-based company.After receiving my item and requesting a return, I was informed that:• Returns must be shipped to a supplier warehouse in Asia• International return shipping costs are the customer’s responsibility• A $20 restocking fee is deducted from the refund• International shipping and customs processing may significantly delay the returnWhile these terms may be included in a separate Return Policy page, they were not clearly presented alongside the advertised “Money-Back Guarantee” during the purchasing process.For customers considering a purchase, I strongly recommend reviewing the full Return Policy carefully and understanding the financial and logistical implications before ordering.I believe transparency regarding international return requirements and associated fees should be clearly stated wherever a money-back guarantee is advertised.
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