sustainhomes.co.uk

4.9
4.9 Based on 518 reviews

...

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Average Rating

4.9

/
5

518 Reviews

5 Star
89%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Excellent Experience with Solar Panel Installation

After contacting a local enterprise for solar panel installation, they managed everything through a partner company. Every stage, from quoting to surveying and installation, was carried out flawlessly. The team effectively managed scaffolding, setup, and electrical connections, sticking to the agreed timeline. This service is genuinely a great option for this project.

4
Date of experience: Dec 27, 2025
Lester
Exceptional Experience with Solar Panel Installation

We were thoroughly satisfied with the entire process of our solar panel installation. From the initial consultations to the final stages, the knowledgeable team addressed our concerns about the panel placement and guided us smoothly through the process, making the whole experience hassle-free.

5
Date of experience: Dec 20, 2025
Randolph Walker
Exceptional service from start to finish

An exceptional service from beginning to end, with excellent communication that kept me informed throughout the process. They addressed all my questions and ensured my preferences were considered during the installation to guarantee my satisfaction. If only every company operated like this, life would be much easier. The installation team discussed their plans with me, valued my feedback, and did a fantastic job. The entire process was completed in just one day, and the team was friendly, demonstrating how the system worked and assisting me with the app setup on my phone. The office staff were just as impressive, always responsive and quick to answer my inquiries. They kept me updated on the next steps and installation schedules, and were readily available when I reached out. An outstanding service that I wholeheartedly recommend. A wonderful team and organization, thank you to the service provider.

5
Date of experience: Dec 01, 2025
Jim Johnson
An exceptional experience from beginning to end

An exceptional experience from beginning to end, they communicated effectively and kept me informed throughout. They addressed my queries and considered my preferences during the installation, ensuring everything was completed to my satisfaction. If only every service could be this reliable, life would be much easier. The installers shared their thoughts and welcomed my feedback, delivering outstanding results. The installation was completed in just one day, and the team was friendly, demonstrating how the system worked and assisting with the app setup on my phone. The office staff were equally impressive, promptly answering my questions and keeping me updated on the next steps and installation schedule. I highly recommend this team and their service.

5
Date of experience: Nov 20, 2025
Wesley C.
Fulfilled their promises effectively

The fixtures arrived as promised the day before. Then, the team arrived the next day and did an excellent job installing the units on the outside wall—professional, tidy, and courteous.

4
Date of experience: Nov 19, 2025
Emma
Frustrating lack of communication and delays

I waited almost two months for a survey. They were scheduled to visit in the morning, but by 1 PM, I hadn't received any updates, so I reached out. I was informed the surveyor was running late and might arrive in another hour or two. While I received notifications for a parcel delivery, there was no communication regarding the survey for a significant installation. This lack of confidence led me to cancel the project.

1
Date of experience: Oct 28, 2025
Taran Parker
Punctual and efficient team

The team arrived on time and quickly got to work. They were polite and efficient, cleaning as they went along. They took the time to explain the system functions and what to expect at the end of the installation. I was very impressed.

5
Date of experience: Oct 23, 2025
Outstanding solar installation experience

Outstanding solar installation experience. A reasonable quote was accepted through the local council. From initial communication to installation and follow-up care, this service exceeded our expectations. The installers, scaffolders, and electrician were all friendly and helpful. Explanations were clear, and communication was excellent. There was a minor delay with equipment delivery, but everything turned out fine in the end. Everything was as it should be. I cannot recommend this service highly enough.

5
Date of experience: Oct 22, 2025
WA35
Impressive job from start to finish

The entire process from start to finish was well communicated and managed. At every stage, the team worked efficiently and pleasantly, leaving everything tidy. An impressive job!

5
Date of experience: Oct 03, 2025
Patsy Fisher
Well-executed PV panel installation

Communication was effective during the planning phase, and after some productive discussions, we agreed on an installation plan for the PV panels on two roof sections and a battery. Despite a minor delivery issue, the work proceeded smoothly and was completed on schedule. The scaffolders, roofers, and electrician worked efficiently and professionally to achieve a tidy installation.

5
Date of experience: Oct 02, 2025

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