I want to start with that absolutely love this product. Issue is it dies every three to four months. It's probably a computer chip that's failing since it dies with the same regularity. Because I bought one and then I paid the shipping for replacement on the warranty and then that one failed and then they sent me another one and that one failed and they sent me another one and that died yesterday. There's no warning about it dying either. It doesn't die while in use you just go to turn it on and it'll no longer works. And I hate this because as a product itself it's amazing, my hair looks like it came from the stylist. But there's a defect in the build. And I'm not a particularly heavy user I probably use it five to six times a week. I work at home so I only use it when I'm leaving the house or have a zoom meeting. I would give this five stars if it weren't for the defect, but I have had four of these in a year and all of them died between three and four months. And again if someone is reading this from the company you probably have a chip defect or a programmatic defect that's just turning it off after 4 months. Literally nothing happens to it it's not being overused. It's not wet. It's not in a location where it can't vent. It's the same use that you did the day before but it just won't turn on. If it were a use issue it also wouldn't die the same way all four times in the same time frameToday I'm going to try to find another product that's as good, but buyer beware, get a warranty because I had four that all died. By the way they very nicely sent me two more after the warranty one -- for free, but it just doesn't matter if it can't make it past 4 months.
Claim your business profile now and gain access to all features and respond to customer reviews.
