Everything is fine with Suvie until you have a problem. I cannot seem to get a hold of a human being. I received only 3 of the 8 meals that I was supposed to get. I have chatted with their non human customer service three times, with it always ending in I will create a ticket and someone will get back to you. They don’t get back to me. The last time the computer put urgent on the ticket…. It didn’t make a difference. This is a good concept and the meals are good, but if they charge people for food they don’t receive and won’t do anything to correct it. It just isn’t worth it. If they ever fix it, I will update my review though I think I will have to go through the dispute it with American Express route.
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Suvie makes eating at home easier than ever. The Suvie Kitchen Robot uses proprietary Cool-to-Cook® technology that refrigerates your food until it’s time to cook and then automatically switches to one of its 15 different cooking modes. Suvie also offers a flexible meal delivery service with over 50 delicious, chef-crafted meals to choose from at any time. Save time and eat well with Suvie.See more
