I don't have the option to give 0 star to suzy. Staff specifically the store manager TIA at heartland Mississauga location is extremely rude and arrogant. She doesn't know how to talk to customers. While talking she just walked away when i was asking something. I went there to exchange something showed her the receipt where it was circled about 14 days exchange policy. She simply denied and said go read the receipt.
I don't understand how she promoted as SM having this kind of unethical behaviour. Other staff who was watching her apologized for her behaviour. I stopped buying from suzy earlier and literally this was my mistake going back to this store.
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