I had a conversation this morning with a representative from customer service regarding my carpet shampooer that wasn't functioning properly. She went above and beyond to assist me, both over the phone and through follow-up emails. The item is now being returned as faulty for a refund, but I would confidently purchase from this company again, knowing they would address any issues. Outstanding service and support, thank you!
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With a rich heritage dating back to 1931 Swan is proud that each product is conceived and designed at its headquarters in the heart of the UK, backed up by a 160 strong support team including in house designers, customer services and quality control; producing appliances, cookware and kitchen accessories that are available around the world and designed for life.See more
