swan-brand.co.uk

4.4
4.4 Based on 1.8K reviews

With a rich heritage dating back to 1931 Swan is proud that each product is conceived and designed at its headquarters in the heart of the UK, backed up by a 160 strong support team including in house designers, customer services and quality control; prod...

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MalakezDarnos83
Satisfactory fridge but delivery issues

I purchased a green retro under-counter fridge and I'm quite happy with it. The color enhances my kitchen and it's spacious inside. However, the delivery process was problematic, which led to my three-star rating. I received a last-minute message about the delivery time and was unable to be there, resulting in the fridge being left in my communal entrance. This was inconvenient, especially for my disabled neighbor. I suggest being cautious with delivery arrangements, as I had to hire another company to move it upstairs. On a positive note, customer service was excellent; a representative handled my complaint efficiently and even registered my warranty for me, which was very helpful.

3
Date of experience: Dec 05, 2025

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Business Details

  • With a rich heritage dating back to 1931 Swan is proud that each product is conceived and designed at its headquarters in the heart of the UK, backed up by a 160 strong support team including in house designers, customer services and quality control; producing appliances, cookware and kitchen accessories that are available around the world and designed for life.See more

  • email customerservice@swan-brand.co.uk
  • call 03332206050
  • language https://swan-brand.co.uk

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