I had returned a faulty toaster to Swan on Feasers advice which made it very difficult to be tracked by Swan in their warehouse. When I made contact with Chioma she was so very professional and helpful. Chioma went to great lengths to locate the toaster and he was able to email her proof of purchase from Fraser. After the call Chioma kept me updated through email to tell me a replacement toaster has been dispatched.
Thank you Chioma and Swan.
Kind Regards, Elizabeth Somerville
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With a rich heritage dating back to 1931 Swan is proud that each product is conceived and designed at its headquarters in the heart of the UK, backed up by a 160 strong support team including in house designers, customer services and quality control; producing appliances, cookware and kitchen accessories that are available around the world and designed for life.See more
