swapfiets.be

4.2
4.2 Based on 21 reviews

The smart bike membership | Free repairs - anytime, anywhere | Making cities more liveable...

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Justice Mupara
Dishonest staff and very rude support…

Dishonest staff and very rude support team. Be careful of Swapfiets. Your staff deliberately mislead in order to profiteer out of signing new contracts. On cancellation of the contract you accept the bike back immediately even when you enforce a month notice period. So even without the bike you still have to charge a client for a bike already being rented out to someone else. Don't you find that as cheating clients. Very easy to sign up at the end you always always lose your money €80 or more.

1
Date of experience: Dec 18, 2025

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