I have been a member since August 2025 and am very satisfied with their service. I started by trying out a bicycle, which is very nice to be able to do without any commitments. I signed up for a Power 1 el-bike straight after which is perfect for me because I don't like using gears, I just have one gear and adjust how much the battery helps. It's my main transport for work and other things. Also just for taking a nice bike ride in the nature. I have been biking all winter and the tires are great, not had any problems in the winter weather.I went for a winter check-up, and the employee was very friendly and the service was fast and good. Also, great tasting coffee they have.Then I happened to get a flat tire recently. I booked a service time through the app. When I arrived on my time it was actually fairly busy, most busy I had seen the shop but the employee came straight to me and offered help, switched out my bike for a new one and sent me happily on my way.When I was biking on this new bike, it felt a bit off. I wasn't sure what was the problem but it definitely felt different than my other bike I had before. I decided to try it out for a few days to see if I would just get used to it but it just felt unstable and I didn't feel safe using it. So I booked another service time. The employee was again very nice and friendly and he agreed with me that the bike was a bit off. So I sat down with a cup of coffee while he readied a new one for me. Even swapped out my battery so I went out with on a full charge as well which was a bonus!Guess I was just a bit unlucky to get the unstable bike, but I got a good cup of coffee for my visit and am very satisfied with the bike I have right now.Their app is very user friendly and easy to book service times there. The only nitpicky thing I could point out with the app is that on the frontpage where it says the subscription amount, it doesn't include that I have a basket on so that is actually not the amount I pay each month which is a bit misleading since the basket is also paid for monthly in the subscription fee. To summarize: Frederiks Allé in Aarhus has awesome employees with great service and lovely coffee.
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Dit cykelabonnement | Din egen cykel | Gratis reparation | København, Odense, Århus & Aalborg
