I am so disappointed how this company pays attention to details towards customers. Is the second time when I ordered from them and they offer a free complementary note, you happily accept and write short messages for the loved ones and they receive an empty card😡 Why in the earth you have that option there????? to create false hopes??? If you don’t give a damn about sincere words on a peace of paper, why don’t you remove that option from the order???? With me you done it twice! I bought jewelleries as a present, twice and on both occasions the card was empty, no message, nothing 😡😡😡😡
Also, bad update system! on the order status, my parcel was still “arrived in the destination region” for two days and suddenly and unexpectedly I woke up with the currier at the door. Luckily I was at home.
Honestly, I didn’t expected such a carelessness behaviour from you company!
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