I ordered a patio furniture set on Nov 16 and the first delivery date was Nov 20-25. I did not receive any update regarding this delivery and after a nr of calls the new delivery date was changed to Nov 25-28. Again, no notification towards the end of this period. I contacted sweek again and called the delivery company. There was no info based on order number, nobody knew where my furniture set was. At some point I was told that perhaps it didn't even leave Barcelona. I requested a cancellation as I had to leave Spain in a few days but they couldn't do it unless the order arrives back in their warehouse. Thanks God I made the payment with PayPal and after another 10 days my claim was resolved by PayPal. So after one month I got my 750€ back. Sweek is using very unprofessional delivery companies and this is not a good and respectful customer care. I really liked and wanted that furniture set but could not wait for that many weeks to arrive. Seeek should contract reliable delivery companies if they want to have satisfied customers.
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Descubre sweeek, la nueva marca de moda para amueblar tu casa y sus espacios exteriores durante todo el año.
Tanto si tienes un apartamento de 15 m2 como si estás reformando un edificio antiguo, tenemos los productos que necesitas para sentirte como en casa.
Ya sea un sofá, un cortacésped, una mesa de jardín, una cama elástica o una lámpara de salón, nuestro equipo está siempre a la búsqueda de oferta perfecta que dará envidia a tus vecinos.
Sweeek es para todos aquellos a los que les gusta amueblar, renovar, estilizar, modernizar, arreglar y sin gastar un dineral.
sweeek, have a sweet week.See more
