I ordered a set that included a table and chairs, but the table was of very poor quality with a loose slat right out of the box. I wanted to keep the chairs, but this was impossible unless I ordered the exact same chairs separately, which arrived in the exact same box. They charge a 25% restocking fee for returning an item , which I'm reluctantly willing to pay. Especially, since I had to order the exact same chairs again and had them shipped unnecessary. The real issue is the return process. Despite repeatedly explaining the problem and providing photos (first of the unopened boxes and later of the opened ones as requested), they kept dragging their feet. I had to go through the hassle of opening the boxes to photograph everything to prove to the shipping company that it was intact. After sending these pictures, I haven’t heard back.It’s been over two weeks now, and my house is filled with three huge boxes I have no space for. They’ve stopped responding to emails, and I’m stuck with no resolution. If you’re considering buying from them, make sure you’re 100% certain you want the items because their return process is a complete nightmare.
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Descubre sweeek, la nueva marca de moda para amueblar tu casa y sus espacios exteriores durante todo el año.
Tanto si tienes un apartamento de 15 m2 como si estás reformando un edificio antiguo, tenemos los productos que necesitas para sentirte como en casa.
Ya sea un sofá, un cortacésped, una mesa de jardín, una cama elástica o una lámpara de salón, nuestro equipo está siempre a la búsqueda de oferta perfecta que dará envidia a tus vecinos.
Sweeek es para todos aquellos a los que les gusta amueblar, renovar, estilizar, modernizar, arreglar y sin gastar un dineral.
sweeek, have a sweet week.See more
