I would give no stars if possible. I'm really let down. I placed my order on January 3rd, and now it's the 15th with no delivery in sight. They use a delivery service known for poor performance, and there hasn't even been an attempt to deliver my items. The support team isn't willing to process a refund until they hear back from the delivery service, which has yet to happen. It's clear I won't be returning to this company, as they seem to be taking no action or responsibility for my lost items. These were birthday gifts that I haven't received, and I'm very unhappy.
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