Just charged someone I know who is scared to leave a review£125 call out fee then £250 to drill out the lock then £160 to replace the lock then £185 for a night/security latch.Total rip off the lock should of been included in opening the door fee as the lock was drilled. The replacement lock was overcharged by about 12times . With front door locks costing on average £12-£15 with 3 keys.Please be careful this company seems to take advantage of people in vulnerable situations and use fear to upsell items that arnt required like night latch definitely oversold on high level security features on standard equipment that costs no more than £20 at toolstation.Based on parts used they made £675 for 25mins workPlease be careful get prices upfront and agreed as otherwise the tech can basically charge what they want.If the lock is being drilled confirm a replacement lock is included in the cost as otherwise your being charged multiple times for opening the door and replacing the lock.
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