I placed an order for a cake but forgot to include the message that needed to be written on it. I canceled the order within seconds, only to encounter a completely ineffective chatbot. Unsurprisingly, the full amount was still charged as a cancellation fee! It’s absurd. I expected some basic human consideration, so I reached out through support email. Unfortunately, the response was just as disappointing. The human support team seemed even less helpful than the AI, merely repeating the same policy statements without any genuine effort to address my concern. Experiences like this highlight why other platforms are much more customer-friendly. This was my final order with this service.
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Order food online from restaurants and get it delivered. Serving in Bangalore, Hyderabad, Delhi, Gurgaon, Nagpur, Jaipur, Coimbatore, Chandigarh, Ahemdabad, Visakhapatnam, Lucknow, Noida, Mumbai, Pune, Indore, Kochi, Kolkata and Chennai. Order Pizzas, ...