Review Time
Talked to a very rude agent named nikhil at 03.15am. he said he can't manually assign DE. I worked in Swiggy too, I know it can be done. He disconnected my call and then another stupid representative answered the call. He put the headsets down and started singing and whistling. So unprofessional behaviour. And he too disconnected my call. Swiggy is the worst place to order. I have call recording. I will never ever order from Swiggy. All stupid agents disconnected call thrice.
Recently I ordered from swiggy order id: 230121467943419 the order arrived 30mins late and was cold is refused to accept the order but delivery person asked me to raise a concern on swiggy help portal and accept it. I called the customer care and they asked me to accept and then raise a concern which i did and now swiggy is denying that order can be late and not processed any refund or any compensation it has really become a rotten app for food delivery they refuse to take responsibility for their delivery. Avoid using swiggy better food delivery app/services are there
I placed an order on Swiggy Instamart, which included eggs. The delivery agent, Preetam Verma, delivered completely damaged eggs. When I raised the issue with him, he responded with abusive language. I reported the matter to customer care and was assured that appropriate action would be taken.
However, no action appears to have been taken, as I have seen the same delivery agent continuing to deliver in this area. This is extremely concerning. Swiggy must ensure that delivery personnel maintain basic professionalism and accountability when interacting with customers.
Today, we attempted to place an order from Rayar Cafe, Chennai – 6 Vadas and 1 Pongal.
The total price on Swiggy was ₹250, whereas the exact same items on Zomato were priced at ₹188.95.
This is a significant price difference for the same restaurant and same items. Such pricing variations raise concerns about transparency and fairness towards customers.
I strongly urge all customers to carefully cross-check prices across platforms before placing an order to avoid paying unnecessarily higher amounts.
Food delivery platforms should maintain consistency and ensure customers are not charged disproportionately.
Very disappointed with this experience.
Swiggy is such a falthu app...Everytym facing the issue with the orders which ever placed... Yesterday I have ordered groceries in instamart, in that santoor sandal soap were missing, while calling delivery agent about thus issue he kept the conference with the store Manager Naresh, he spoke with me n said within half an hour I ll send uhhh... but till nw no soap got delivered to my home but the money will be deducted correctly....and in the complaining option while giving complaint against this it will close automatically by saying silly reasons.....n nw today I ordered for biryani in Pista House at the tym of 09:54pm....it showed as 13min and delivery partner is about to pick ur order.... the tym was 11:24 pm but still no delivery partner picked up the order....while calling to restaurant they r telling no order placed.. but the money got deducted.....such a cheap app, disgusting app.
The order showed delivered in the app,but the delivery execute refused to deliver ,even after 45 minutes ,when the delivery dud not happen I cancelled it not realising that Swiggy dies not refund any part of the payment if we cancel.
I cancelled because it was icecream and would have melted
This is my 3rd bad experience with Swiggy.
They cheat you .
They are doing scams openly i ordered full serving and received puny sized food delivered at 11 pm totally ruined my night and made me upset by not helping me they straight up refunding me 39 rupees for a 400 rupees order @swiggy you can keep that 39 rupees up in your a**. Don’t you dare using this app if you don’t like to experience what I’ve experienced save your hard earned money id rather walk to pick my order up myself than to order again from Swiggy ever again 😡😡
I placed an order for a cake but forgot to include the message that needed to be written on it. I canceled the order within seconds, only to encounter a completely ineffective chatbot. Unsurprisingly, the full amount was still charged as a cancellation fee! It’s absurd. I expected some basic human consideration, so I reached out through support email. Unfortunately, the response was just as disappointing. The human support team seemed even less helpful than the AI, merely repeating the same policy statements without any genuine effort to address my concern. Experiences like this highlight why other platforms are much more customer-friendly. This was my final order with this service.
Absolutely terrible experience! I placed an order, and the delivery person called me but didn’t say a word. After a minute, I received a message stating that my order was cancelled because I didn’t speak on the call 😠. To make matters worse, I was charged a full cancellation fee due to their policy!!!! When I reached out to the customer service for assistance, they were unable to help me at all. This has been the worst experience! I will definitely avoid using this service again!!!
I recently placed an order, and it has been a frustrating experience. The delivery person went to the wrong address despite me providing the correct one, and when I asked for help, they suggested I cancel the order. This has been the worst experience I've had with the service.
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Order food online from restaurants and get it delivered. Serving in Bangalore, Hyderabad, Delhi, Gurgaon, Nagpur, Jaipur, Coimbatore, Chandigarh, Ahemdabad, Visakhapatnam, Lucknow, Noida, Mumbai, Pune, Indore, Kochi, Kolkata and Chennai. Order Pizzas, ...
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