swim.co.uk

1.5
1.5 Based on 50 reviews

...

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Cancelled lessons and poor structure

Rude on the phone when queried about why we have to request a refund for cancelled sessions. Poor communication about cancelled lessons. Expensive for what it is. Instructors are okay, it’s a shame the admin side lets them down. Felt like there’s no real structure to classes so hard to track how well your child is doing.

1
Date of experience: Nov 26, 2025

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