Not easy to contact. Policy is good. If you are happy to do everything online all is well. Try and contact them by phone or, use their online payment service then grab a flask of coffee, packed lunch and sleeping bag and being prepared to settle down for a wasted day. Renewed this year through inertia but next year will be different. Older people are just as important in this tech world. Advertising 'on line real person help' them waiting ....and waiting....and waiting . Then no one turns up. Get a grip Swinton! If you expect customers to use your system then at least have it operational!
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Swinton has been helping people find insurance for 60 years. Back then you would just buy insurance but one man decided to compare lots of prices and pass the savings onto his customers. This honest personal approach is the cornerstone of Swinton today. Going the extra mile for their customers, Swinton offers a wide range of insurance products, taking the time to listen to what their customers need.
If you would like to see feedback about our Swinton Pet product, please visit our Trustpilot account https://www.trustpilot.com/review/swinton.co.uk/pet-insurance
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