I purchased travel insurance from this provider, expecting support in emergencies. When my suitcase was stolen from a locked rental car, I followed all necessary steps: filed a police report, contacted relevant parties, and provided all documentation to the insurer. However, the claims process became incredibly frustrating. Instead of evaluating the incident based on facts, the insurer created fictitious scenarios to deny my claim, with no evidence to support them. They focused on hypothetical situations rather than what actually occurred. I am sharing this review to warn others. I expected assistance but faced barriers and excuses that suggested the company's priority was to avoid paying valid claims. I will not purchase from them again and strongly advise others to think carefully before relying on this provider for protection.
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Online international health and travel insurance for students, travellers and expatriates. Get your insurance certificate instantly after purchase.
