swisscare.com

4.2
4.2 Based on 40 reviews

Online international health and travel insurance for students, travellers and expatriates. Get your insurance certificate instantly after purchase....

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Average Rating

4.2

/
5

40 Reviews

5 Star
74%
4 Star
2%
3 Star
5%
2 Star
0%
1 Star
19%

All Reviews

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Review Time

Alex Price
Outstanding and seamless experience.

Outstanding and seamless experience. The refund was handled swiftly, and I received it without any complications. This is my second interaction with the service, and once more, the response was prompt and effective. Truly appreciated. Continue the excellent work!

5
Date of experience: Jan 15, 2026
Walter
Frustration with Delayed Service and Refund Request

I am reaching out to convey my significant frustration regarding the service I received related to a refund request. I submitted a formal request on November 26th due to a visa rejection, and at that time, my policy had not yet commenced (start date: December 1st). Despite my early outreach, the response from the company took over 10 business days. By the time I got a reply, they stated they could no longer issue a refund because the policy had "already started." This is completely unjust, as the policy only became active due to the company's failure to process my request promptly. I am now financially impacted due to their administrative delay. I urge the company to review my case, recognize the original request date, and issue the refund as is customary for visa rejections.

1
Date of experience: Dec 22, 2025
Poppy Wright
Awaiting refund payment

Hello! I'm pleased that my refund request was acknowledged by the company, but unfortunately, I have yet to receive the funds after three days. I assumed the amount would have been credited to my bank account by now. I received an email confirming the payment transaction on December 15, 2025, but it has been three days without the funds appearing. I hope this gets resolved soon. Thank you!

4
Date of experience: Dec 15, 2025
Georgiana Rogers
Exceptional service!

The service is truly outstanding!

5
Date of experience: Dec 12, 2025
Stetson
Deep frustration with the service

I want to share my significant frustration with the service I received regarding my refund request. I submitted a formal refund request on November 26th after my visa was rejected. At that time, my policy had not yet started. Despite reaching out in advance, I waited over 10 business days for a response. When I finally heard back, the company stated they could not issue a refund because the policy had 'already started.' This feels entirely unjust, as the policy only became active due to their delay in processing my request. I am now facing financial loss because of this issue. I urge the company to review my case, acknowledge my original request date, and issue the refund as is standard practice for visa rejections.

1
Date of experience: Dec 11, 2025
Mainard Barnes
Highly recommended!

I highly recommend everyone to consider getting insurance from this provider. 🙏🙏🙏

5
Date of experience: Dec 01, 2025
TW38
Satisfactory refund process.

5
Date of experience: Nov 28, 2025
Sam Marquez
Excellent service 👍

5
Date of experience: Nov 27, 2025
Grateful for everything

I am truly grateful for everything. I am very happy. I believe this provider is the best in the world.

5
Date of experience: Nov 14, 2025
Avoid this company - no protection.

I purchased travel insurance from this provider, expecting support in emergencies. When my suitcase was stolen from a locked rental car, I followed all necessary steps: filed a police report, contacted relevant parties, and provided all documentation to the insurer. However, the claims process became incredibly frustrating. Instead of evaluating the incident based on facts, the insurer created fictitious scenarios to deny my claim, with no evidence to support them. They focused on hypothetical situations rather than what actually occurred. I am sharing this review to warn others. I expected assistance but faced barriers and excuses that suggested the company's priority was to avoid paying valid claims. I will not purchase from them again and strongly advise others to think carefully before relying on this provider for protection.

1
Date of experience: Nov 04, 2025

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Business Details

  • Online international health and travel insurance for students, travellers and expatriates. Get your insurance certificate instantly after purchase.

  • call +4233840505
  • language https://swisscare.com

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