The service was appalling. My luggage was lost in Turkey, and even after filing a complaint, they showed no concern, especially knowing I am pregnant and the bag contained essential items. They haven’t responded properly, only sending an email saying the luggage is in Algiers but refusing to deliver it. Despite our attempts to have it sent to another location, we've been without my medication for days. Their customer service is disrespectful, and I feel like I’m dealing with an unprofessional organization. This has turned my trip into a nightmare.
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