I am very disappointed with SwitchBot. Instead of fixing the bugs in their existing products, the company seems more focused on constantly releasing new devices. In my case, the universal TV remote is almost unusable: most of the features have been labelled as “beta” since I bought it and there are never any updates. As a result, it is impossible to use it properly with a Bluetooth device or to use the Bluetooth function in a scene, which completely contradicts what the product promises.Until SwitchBot focuses on reliability and on updating its existing products, I will not buy from them again and cannot recommend them.
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