Review Time
I've been using SwitchBot Curtain Rod 3 for a few months and I'm very satisfied. QuietDrift is a killer feature for me as the motor noise does not disturb my sleep before my alarm goes off. Bluetooth connectivity is also a big plus, since you don't have to invest in a hub to use the curtain bot. The app is easy to use. The only drawback for me is that Matter integration requires the SwitchBot Hub, but it wasn't crucial since Bluetooth works without a hub.
I bought a co2 monitor because it had Alexa comparable. It’s not it will give room temp but not co2. I’d does not have a back light so you need to stand and walk to it in order to see the readings for the price Alexa should be either removed from description or fully implemented and a back light would be pennies
I purchased the initial version of the smart lock in 2022 for my old wooden front door to enhance its functionality. It had all the features I was looking for and was more affordable than other options with similar gadgets. At that time, I also acquired the Hub Mini and later added the Contact Sensor. I must say, I’m a bit disappointed that the only connection between the Hub Mini and the Lock and Contact Sensor is Bluetooth. I was aware of this when I made the purchase, so I received what I expected. While there's an option to upgrade for better integration with other systems, the first generation lock will always remain a simple Bluetooth device.
I’ve been using smart home products for about 3 years now, starting with a classic device, and recently got an RGB neon light, which I really enjoy for its light quality and the ease of shape customization. The key aspect for me is the seamless integration of smart devices into my Home Assistant setup, and these products fit perfectly within that environment. Alongside the software support and user-friendly app, I’m also pleased with the overall quality of the products. They feel durable, everything is well-constructed, and my interactions with customer support have been positive. I keep an eye on their new offerings and hope they continue to excel in both software and hardware. As a suggestion for improvement, I’d love to see an official community channel and an open-source initiative under their guidance, fostering growth for both the company and its users.
This technology is far from being smart. I have two units for blinds; one functions reasonably well, but the other is a complete disappointment. After setup, it claims to be calibrated, yet it struggles to operate correctly. When I try to open or close the blinds, it often goes too far and breaks the mechanism. Re-calibrating is a gamble at best. The compatibility with voice assistants is inconsistent, making it not worth the hassle. While the app responds quickly, I don't want to rely on it every time I need to adjust my curtains. I'm now searching for a new system after months of frustration; I've given this enough chances to prove itself.
SwitchBot is 100% not smart tech, I have two blind units one work reasonably well but far from brilliant the other is the biggest load of garbage I have ever bought. Set it up and it says it’s calibrated open the blind and it opens close the blind down nearly closes close the blind up it runs way past and snaps the drive off, calibrate it again and it’s pot luck if it works or the opposite happens. As for working with Alexa that’s so hit and miss it not worth the effort, but to be fair the app always opens and closes all most instantly but I don’t want to open the app every time I want my curtains to open or close. I’m now looking for a new system as I’ve simply had enough of this, I have persevered for months so I’m not knocking this without giving it a fair chance.
I am very disappointed with SwitchBot. Instead of fixing the bugs in their existing products, the company seems more focused on constantly releasing new devices. In my case, the universal TV remote is almost unusable: most of the features have been labelled as “beta” since I bought it and there are never any updates. As a result, it is impossible to use it properly with a Bluetooth device or to use the Bluetooth function in a scene, which completely contradicts what the product promises.Until SwitchBot focuses on reliability and on updating its existing products, I will not buy from them again and cannot recommend them.
Terrible customer service, would not recommend!I purchased a SwitchBot Curtain 3 after measuring the U rail I wanted to use it with and found it was just larger than the minimum stated compatible size.The unit comes with a number of different size rollers, and the smallest rollers indeed fit perfectly in the U rail.When activating the robot it made awful scraping sounds and scratched a lot of paint off the inside of the rail. When I removed the unit it was covered in specs of paint and metal.I found the issue was the metal pin on the smallest roller extends beyond the plastic roller and on one side is not finished and is rough/sharp. On the larger rollers the pin does not extend past the plastic. There is some play and so the roller will move in the rail and can touch the side, and in my case the rough metal end catches and scratches the inside of the rail, causing damage to the rail.I sent photos and a video explaining all of this to SwitchBot, thinking they might have a solution (send out a different roller), or at least acknowledge the problem in some way.After several days, I got a reply back stating simply that the high street retailer I purchased the unit from "is not one of our accredited merchants".They've just completely disowned the problem!If you want to support decent companies with good customer service the avoid buying anything from SwitchBot.You will get much better customer service buying something for a fraction of the price directly from AliExpress.
I have the SwitchBot Indoor Thermo in every room to monitor temperature and humidity, and I absolutely love them. The accuracy is excellent, and the seamless integration with Home Assistant makes them incredibly useful. I can easily set up automations and receive push notifications when it’s time to open the windows for fresh air.The battery life is impressive, and overall these devices genuinely make my daily life easier. SwitchBot products are thoughtfully designed, reliable, and offer great software integration. Highly recommended!
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