I contacted this company after being frustrated at not finding the information I required from a sister company. I spoke with Kim who listened to my exasperations concerning an ongoing technical issue. Not only did she respond to the request for help, she went over and above to make sure everything was sorted. She also showed extreme patience in dealing with my lack of IT skills. All was sorted to my satisfaction. Communication was exceptional and I was kept well informed on how the case was progressing until it was resolved. Hooray! She also helped with a minor additional technical hiccup which was way beyond her initial brief. Highly recommended. Thank you Kim
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