I contacted the company needing a replacement part. Harper, at customer service, helped me until we could find the right part. This went on for weeks due to the fact that pullable tube was so old and not under warranty. He never gave up and was always in contact with me sharing updates. It was great that I continued to work with the same customer service representative the entire process. Thank you!
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Swonder, as an emerging brand, aims to create a range of water sports gears for customers to enjoy the water fun. We use only high-performance materials to manufacture products after years of research, iterative design and the combination of modern technological processes. We hope that every product launched on the market from us can be a good combination of usability and safety and our customers can throw themselves into the water sports without any concerns.See more