The 100-day return policy is misleading. I purchased with the understanding that returning would be straightforward. Initially, it took weeks to schedule a pickup. When the team arrived, they were rude and refused to collect it, citing health & safety regulations, even though it was delivered without issue. I was told to reach out to the company, and when I did, they said another service would contact me, but I never heard back. All my emails have been ignored, and my phone number seems to be blocked, as my calls are disconnected. Do NOT buy from this company if you anticipate needing to return items, as they will make the process as difficult as possible.
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