A series of disappointments. Our loveseat and sofa finally arrived on 22/12/2025. Unfortunately, the delivery team caused scuffs and damage to our walls during the process. We refrained from using the sofa until Christmas Day. However, when my pregnant wife (who is petite) shifted slightly on the sofa, it collapsed underneath her. Upon inspection, we found the frame was broken, and one leg was improperly attached, spinning in its socket. We have shared a video and images with the company. There’s no way we could have inflicted such damage within just three days by merely sitting on it twice. Given the numerous issues we've faced with this service, including significant order delays, multiple shipments for a single order, and a lost item delivered seven weeks late, it is incredibly disappointing and frankly unacceptable that they cannot provide their products in a usable condition. We will be returning the defective sofa along with the matching loveseat and footstool.
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