Worst company I dealt with in over 50 years. Once i showed an interest they continually phoned and emailed me until I signed up for a new Ideal boiler. As soon as issues appeared it was impossible to get in touch with them. Their office is closed at the weekends.When you do eventually get them the soonest they can respond Is at least 3 days. You are left without heating. Try ringing them. My experience is that you will be listening to music for at least 10 to 15 minutes without any indication what position you are in the queue. My boiler was installed in Nov 2024. I have had 2 major issues since.They are a great company when everything is going well but wait until you have a problem
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Solar PV & Energy Company based in Ireland.
