Review Time
very efficient process to get my solar panels ordered and installed. Really easy to have all the paperwork set-up and grant applied for and the install team were excellent including Rory and Calib the electricians and the roofing team. All very polite and professional and a really clean job done. Couldn't recommend the guys highly enough.....
Would not recommend Swyft Energy for your solar panel install. We had a site visit last year from a knowledgeable and friendly rep who went through everything, explained the process, checked the site and advised on how many panels were required. No issue there. The cost was very similar to that of other companies we engaged with but went with Swyft in the end due to the knowledge and info the rep could give us.
Once we agreed to go with them there as no issue to get anyone on the phone, they phoned on a regular basis to try nail down a suitable install date. A date was agreed. However, they required full payment up front before anyone started the install. Not a chance would I hand over €7000 before any work was done! We explained the most we would pay was half now and half on completion, Swyft agreed and work commenced in May 25. Install was done in one day, sub contractors were friendly, caused little disruption and i have no issues with them per sa. However, a decision was made by the installers to install the inverter in our garage and use a TP link to boost the wi fi signal which they assured us would work perfectly. This has not been the case. The inverter cannot communicate data due to poor signal, I cannot monitor the solar production or usage as i was promised. If the panels are not working or have a fault i have no way of knowing because the app cannot display the information. The Eddi water heater cannot heat our water from its manual boost function and also the app boost option doesnt work as it cannot communicate with the inverter/grid supply either. The Eddi app which has capabilities of dispalying usuage and generation cannot do this either. I have phoned and emailed Swyft countless times to rectify the issue. Suddenly, noone wants to talk or phone us back. the solution is to move the inverter and all the wiring etc into our attic but presumably noone wants to cover the cost of this. I also resorted to contacting the electrician who did the install as swyft would not reply but he also wont reply. The installers made a bad decision to put the inverter too far away from the house and now its not doing what we were promised it would do. We now have solar panels with no idea whether they are functioning or not with no reliable data available. We cannot monitor our usage or get the most from the panels as we have no idea what they are doing! Its so disappointing that Swyft are efficient and contactable in the initial sign up but when something goes wrong which they are solely responsible for they ghost you. This is simply not acceptable and they should review how they treat their customers. I definitely would never recommend them to anyone after our experience.
We recently had a new boiler fitted by Swyft Energy and the service was excellent from start to finish. Jason, the engineer, was professional, knowledgeable, and very efficient. Everything was clearly explained, the work was carried out promptly, and the installation was completed to a high standard. Jason was tidy, respectful, and a pleasure to have in our home. Our house is now lovely and warm, and we couldn’t be happier with the result. We would definitely recommend this company to anyone looking for a reliable boiler installation.
Worst company I dealt with in over 50 years. Once i showed an interest they continually phoned and emailed me until I signed up for a new Ideal boiler. As soon as issues appeared it was impossible to get in touch with them. Their office is closed at the weekends.When you do eventually get them the soonest they can respond Is at least 3 days. You are left without heating. Try ringing them. My experience is that you will be listening to music for at least 10 to 15 minutes without any indication what position you are in the queue. My boiler was installed in Nov 2024. I have had 2 major issues since.They are a great company when everything is going well but wait until you have a problem
The installation service for our Solar Panel System has been nothing short of appalling since our panels arrived on Dec 1st 2025. The entire service offered by Bord Gais/Swyft Energy is far too fragmented with multiple sub-contractors all carrying out various tasks but no overall accountability taken by anyone once something goes wrong! After the panels were installed on Dec 1st we discovered an issue with our 5kw battery & reported it to Swyft Energy but no response! Eventually we contacted the installation electrician (subcontractor to Swyft) directly & he called back to rectify the situation however he did say that an engineer from Swyft would call the following day to carry out a further piece of work on the optimisers. One week later & no sign of the Engineer so the phone calls began & since then (6 weeks ago) we have failed to resolve the issue. Despite numerous promises from Patrick at Swyft(who is being constantly let down) we still await an electrician to complete the installation of our system. To date we have not received a single phonecall from anyone at Swyft/Bord Gais to tell us what's happening...very disappointing that we have a system that's fully paid for but not working after nearly seven weeks!!
Our new gas boiler system installed in August 2022. Every year since, the boiler has failed its annual service. Finally, stopped working completely on January 02 2026.My main complaint is that the after-sales service and support is appalling. The attitude is that 'we're too busy to help' even though it came with a 7 year parts and service warranty. They also refused to cover the cost of finding an alternative solution provider.
The whole experience with Swyft energy was very professional, from initial quote to order and installation. The crew that came to fit our 14 panels were very quick and professional. The job was completed by a very good electrician who was neat and tidy and professional. Aileen in operations, was again she was joy to deal updating me on the various arrival dates of the installation crews. There were one or two things I needed explained regarding the 14kw battery set up but again Aileen responded quickly and clearly explained what needed to be done. I would recommend Swyft Energy from the point of view of technology they use the installation, support and price. Overall I think they represent a very good balance of value and quality hardware and installation. I would recommend using swift energy.Barry
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Solar PV & Energy Company based in Ireland.
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