I ordered and paid for a sofa with a confirmed delivery date. However, the evening before delivery, I received a message stating it couldn’t be delivered. On the morning of the scheduled delivery, I got an email from the company indicating a stock issue and that they were out of the item I ordered. I attempted to call, but their phone lines were down. Eventually, I received an email saying they had located one sofa in the warehouse and I could receive it the following week. This delivery has now been missed, and I haven't received any responses to my emails. When I try to call, I only get a message saying they are very busy and to leave a message. If I hadn’t previously purchased a different sofa from them (which is excellent), I would be inclined to think this whole situation is a scam.
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