If I could rate this service lower, I definitely would. They shouldn't be in business as they take your money and leave you with nothing but excuses. There's no communication, no phone support, no resolution, and certainly no refund. This service is a complete joke, relying on an AI bot for customer interaction. I wish I had read reviews before wasting my time with this frustrating experience. If you want a hassle-free purchase, my advice is to look elsewhere.
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Convert ANY bike into an eBike with the Swytch eBike kit