I would give zero stars if possible. Customer service is appalling. Any issues that arise seem to be blamed on the customer. I was told that my difficulties with 'video selfies' were the problem, not their system. They kept reminding me that the conversation was recorded. I was stressed because my card was blocked, but the agents refused to assist me until I completed a 'video selfie,' which was impossible based on their instructions. I canceled my account on the spot, faced arguments, was told I’d never have an account again, and then I was charged a cancellation fee.
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