I have experienced the dreadful customer service first-hand. They claim to provide support, but when needed, they are nowhere to be found. I've paid for services and insurance, yet it feels like they are just taking my money without any intention of fulfilling their promises. I strongly advise against getting a credit card or enrolling in their insurance products. Their business model appears to prioritize profit over customer satisfaction. I'm extremely disillusioned and frustrated with how my account has been managed.
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