I financed a sauna through this service, and once the promotion expired, their interest rate became 100% of the balance, which was never clearly communicated. They don’t send reminders or notifications, which you would expect at the very least. They claim to value their customers, but their lack of service suggests otherwise, especially when they penalize customers with excessive charges and then expect them to remember terms from over a year ago. In this economy, where layoffs are common, there’s a lack of humanity and basic decency compared to other lenders.
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