syf.com

1.2
1.2 Based on 30 reviews

...

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Annette Powell
Shady Company With Odd, Arbitrary Practices

I opened up an Amazon store card account and have had nothing but problems since. First, they temporarily froze my account for making two payments in one month. Why on earth would they penalize me for making payments? Next, I decided to pay off the card in full. Synchrony responded by cutting my credit limit in half! In what sort of bizarro world does paying off one’s debts result in penalties? Customer service reps have been rude or indifferent. One rep I spoke to honestly sounded exhausted - like she knew she worked for a shady company and had just about had it with covering their butts. After the arbitrary reduction of my credit line, I went ahead and canceled the card/closed the account. I’d avoid Synchrony’s Amazon store card at all costs.

1
Date of experience: Dec 01, 2023

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