Doing my taxes was a nightmare with this bank. I have a Lowe's credit card, and needed to export all my 2021 transactions for tax purposes.With Capital One, I selected a date range, a spreadsheet file format, hit download and imported into Excel.With Discover, I selected a date range, a spreadsheet file format, hit download and imported into Excel.With US Bank, I selected a date range, a spreadsheet file format, hit download and imported into Excel.With Ally Bank, I selected a date range, a spreadsheet file format, hit download and imported into Excel.With Synchrony, I hit export, then it gave me a list of individual months I could choose, but only up to 12 months ago (so missing the first few months of the year). I selected the first month, and it said there was no data for that month. I tried another month. Same.I found where I could download individual statements in PDF format, so one-by-one, I downloaded each of those statements. Then for the older statements, I had to submit a request (again, one-by-one), and was told by the website that I can expect them in the mail within the next 2 weeks.So what I was able to achieve in 5 minutes with every other site, took me about an hour on Synchrony, then I still have who-knows-how-many hours to manually enter all that data from PDF's into a spreadsheet, and then up to two weeks wait and who-knows-how-many more hours to manually enter data from paper statements.Needless to say, my current frustration has resulted in my one star. Up until having to do my taxes, I didn't think it was that bad. I'm sure if you don't need data export, it's completely fine.
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