BUYER BEWARE!!! The worst customer service experience I've ever had dealing with a company! I've been trying to purchase, receive and install a working TV for the better part of a month now. They originally sent one that had a shattered screen. Due to the fact they have 1 customer service person that works for them during the day and 1 at night, it's been damn near impossible to reach anyone and accomplish anything. Both are in Asia and in different time zones than the United States. The guy during the day almost never answers the phone, is zero help if he does and will not call back if you have to leave a message. There is 1 person that responds to emails by the name of Sunny. She will answer your messages sent during the day hours later in the middle of the night at 2-5am. Unfortunately, the messages at those times rarely make since and/or accomplish anything. An installer called me before I was even notified by Sylvox. After speaking with and scheduling an installer with the installation company directly, we had other installers call and show up at our home without notice on the day of install in addition to the guy originally scheduled. We attempted to call Sylvox and resolve the manner in real time, but of course no-one answered. I could go on and on. SPEND MORE MONEY AND BUY ELSEWHERE!!!
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Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.
