Review Time
Save your money and your time! We had purchased. 43" outdoor tv and used it maybe 5 times. Picture stopped working completely. Blue screen. Customer service dragging their feet for the last two months saying they can't locate an order Despite multiple proofs of purchase. $1000+ wasted and no satisfactory resolution. Buy a brand that actually stands behind their quality.
Save your money and your time! We had purchased. 43" outdoor tv and used it maybe 5 times. Picture stopped working completely. Blue screen. Customer service dragging their feet for the last two months saying they can't locate an order Despite multiple proofs of purchase. $1000+ wasted and no satisfactory resolution. Buy a brand that actually stands behind their quality.
I had an extremely poor experience with Sylvox and their installation partner, Geeks On Site. The installation service resulted in damage, and instead of taking responsibility, I was given the runaround between both companies.Sylvox outsourced the installation but then refused to take ownership of the outcome, repeatedly deflecting responsibility to Geeks On Site. Geeks On Site, in turn, failed to acknowledge or take accountability for the damage caused during installation. Customer service from both sides was slow, confusing, and dismissive, with no clear path to resolution.When you pay for a professional installation through a brand, you reasonably expect them to stand behind the service. That did not happen here. I spent far too much time chasing answers, only to be left with damage and no accountability.I would strongly caution anyone considering Sylvox’s products and installation services or working with Geeks On Site. Based on my experience, once something goes wrong, you’re on your own.
I recently purchased a Sylvox 55" Patio Class Series 4k TV and mounted it in my patio outdoors by the BBQ and its working great. A few days later, IAN reached out to me and let me know about an offer with their outdoor sound bar that goes with the TV and it enhanced the experience by 100%. Thank you IAN! Highly recommended.
We had a wonderful experience with the Sylvox team. Communication and customer service was top-notch. They worked hard to answer questions quickly and to make sure we had a stress free experience when purchasing, installing, and setting up our outdoor TV.
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Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.
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