Bought an outdoor 75” Deck Pro 2.0. Arrived after 10 days with a dead pixel. I asked for them to refund $500 instead of returning TV ($6800). They said this was the only option…I saw they had an upgraded 2025 modelFor $7300. They requires I buy new TV and then receive the old tv before they would refund me for the faulty Deck Pro. Customer service is terrible…long delays in responses, inconsistent responses and the same with shipping. Now they are quibbling with me over $70 Tv mount and it doesn’t fit my new tv. Spend a little mOre and get the Terrace from Best Buy. It’s been one long pain in the a$$ with aylvox.
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Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.