Firstly, we have enjoyed many days and nights using our Sylvox Outdoor TV over the past 18 months. The picture quality is excellent and it has been a fantastic addition to our outdoor space. Unfortunately, it recently developed a fault and stopped turning on. I checked support on their website and noticed they provide a 2yr warranty.I contacted customer service and was amazed when they responded to my initial email within the hour. I was fortunate to deal with Sally, who provided an exceptional experience from start to finish. She quickly arranged a replacement, which arrived within just three days, and even organised a free collection of the faulty unit—completely hassle-free!The service was efficient, professional, and truly above and beyond. It’s rare to find such responsive and customer-focused support these days. A huge thank you to Sally and the Sylvox team! Highly recommend.
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Sylvox is a world leading full-scene TV brand. Our TVs allow users to enjoy the best viewing experience in various scenarios such as bathrooms, kitchens, outdoors, and RVs.
