synaptex-unlimited.com

4.1
4.1 Based on 60 reviews

We offer Lab, Chemical, and Medical supplies throughout the domestic US....

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Blue Carbon
Up until their recent lack of stock

Up until their recent lack of stock, this was the only vender I used. For the most part they are a fine choice, however, I'm glad I finally branched out to other venders.Most of the time, they will honor their same day shipping, but there were Many times they did not. They simply printed a label and turned it over to the shipping partner the next day. One time it took them 5 days to turn it over. I ordered on a Friday, but they didn't ship it until the following Tuesday.They have the worst customer service of ANY company I've dealt with. They have never returned a single email. I've had them mess up 3 orders and they refused to respond to my emails about the issues. Two of the times, they missed items from my order, which I paid for and was never refunded. The third time they sent the wrong item and weight.Pretty much everything on their website is a lie, except the products they sell. They will not give you a discount code, if the shipping service delivers the order after the guaranteed shipping date, even though the website claims they will. Only they can get the refund for the shipping cost, and they don't refund you the cost, unfortunately.I don't plan on doing business with them anymore, to be honest.

2
Date of experience: Nov 01, 2023

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