Ordered a laptop from Dell on the 13th December. Delivery forecast to be anywhere between 23rd December and 5th January. It was, according to Dell, 'shipped' on the 18th December. On the 29th December, it finally showed up on the tracking with Syncreon as being with them, to be delivered 2nd January. Today (30th) it's gone from, 5th January in the morning, to now 'We are working to deliver your order as soon as possible'. Which to me means, they have no idea.No explanation from Dell beyond requests for patience, as I've been repeatedly complaining about the lack of communication.Why they choose this company despite the many complaints, I guess they must be cheaper (Michael Dell isn't a Billionaire by choosing quality shipping companies, if such a thing even exists).Anyway, over to the Sara bot, who will post the usual boilerplate comment, as 'she' doesn't ever read them, witness the hilarious 5-stars given by someone along with praise and 'Sara' apologies for his experience!Anyway, the trolling:"Hi John,We are really sorry to hear of your experience with us. I have arranged for a customer service agent to pick up your case, and they will be in contact with you shortly to discuss this in more detail.ThanksSara-Bot."
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