Lack of transparency & slow deliveryI ordered dell computer.Dell shipped order on Jun 13, 2025Syncreon has not processed the order by their warehouse (today is 17th, the delivery, still same status)Delivery date was updated by a day in the syncreon tracking, no communication to me whatsover about why is that the caseEDIT: After my complaint on the 17th June, I was contacted by support within 1 hour and they informed me in detail about the status of my delivery.18th June: Delivery was then delivered by DHL and with working tracking.I am changing my rating to 3 stars. The tracking of Syncreon was unreliable, but the customer support following the delay was very good & delivery was delivered the next day.
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At syncreon, we partner with customers to provide specialized logistics, operational excellence and value added solutions in: Fulfillment, eCommerce & Value-Add Solutions, Manufacturing Support & Assembly Services, Export Packing, Transportation Management and Reverse, Repair & Service Parts across Automotive, Technology, Consumer Home Products, Industrial, Healthcare & MedTech companies.
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