Horrible office staff with no compassion or willingness to help. You can tell a lot about a company by how its office staff are allowed to conduct themselves. The rudeness, lack of care and rigidity are astonishing. Encourages their employees to not think for themselves or use any discretion in the performance of their jobs, but to simply state policies and refuse to go an extra inch, let alone mile. When this sort of attitude is evident at the top, you can be sure it is trickling down for their entire staff. There are many home healthcare companies out there with long histories and stellar reputations. Seek one of those out and steer clear of this one.
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