I've operated a NAS for several years and it has been incredibly reliable—truly one of my best tech investments. I've recommended the service to friends and family for a long time. However, that has changed. The new drive compatibility limitations are a significant departure from what made this service attractive: dependable, adaptable, and user-friendly hardware. When my sister sought a home NAS suggestion, I couldn't in good faith recommend it anymore. We're opting for another option instead. This isn't just about one lost sale; it's about eroding the trust of the passionate community that helped build your reputation through word-of-mouth. Those who set up NAS units for their less tech-savvy relatives and used to recommend you without hesitation. I hope the leadership reconsiders this strategy. Until then, my recommendations will go elsewhere.
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Data is at the heart of every industry's transformation, and this is where Synology has a profoundly important role to play. At its very core, our mission is to manage and protect the world’s data. Synology uniquely enables every business to manage, secure, and protect their data wherever access is needed from flash to disk to multiple cloud architectures – at the scale needed to accommodate the exponential data growth of the digital world.See more
