I've used these drives for about 20 years and am now on my third NAS, utilizing it for both business and personal use. However, this will soon come to an end due to their unreasonable policy limiting compatibility to only their drives. Frankly, it's hard to overstate the poor judgment of whoever made this decision. People often focus on hiring lower-level staff but neglect to hire top talent, and this one choice has completely tarnished what many, including myself, considered the gold standard in mid-tier external storage. Congratulations, I'm replacing my units, and like many others, I won't return to a service that has shown such little regard for its existing users.
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