synology.com

2.7
2.7 Based on 108 reviews

Data is at the heart of every industry's transformation, and this is where Synology has a profoundly important role to play. At its very core, our mission is to manage and protect the world’s data. Synology uniquely enables every business to manage, secur...

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Amazing customer support

I've been running a Synology DS411j since January 2012 and it has and is still performing brilliantly. What prompted me to write this review though was my latest experience with their support. Bearing in mind this is an eight year old product, I contacted them with a technical config question. There response (as usual) was awesome. The issue was quickly passed back to head office and issues checked with the development team. I had a fast resolution to the issue and the NAS is now reconfigured perfectly. This is all free support for a product I've owned and run for 8 years! I wish other companies offered this level of service.

5
Date of experience: Apr 22, 2020

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Business Details

  • Data is at the heart of every industry's transformation, and this is where Synology has a profoundly important role to play. At its very core, our mission is to manage and protect the world’s data. Synology uniquely enables every business to manage, secure, and protect their data wherever access is needed from flash to disk to multiple cloud architectures – at the scale needed to accommodate the exponential data growth of the digital world.See more

  • language https://www.synology.com

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