I just switched back to what is now Metronet by T-Mobile. The process was very easy, especially since I just had their service a few months ago. Between my switching away and coming back T-Mobile bought Metronet. But the service was still what I had before. I think I got an okay deal when I first came. Then I saw a promotional deal a week later. I was easily connected by the AI chatbot to a real person who quickly gave me the new deal. Sweet. More for getting a real person, than the deal. That is the #1 reason I left their competitor. Oh, to give more credit to T-Mobile, they really did a nice job updating Metronet's web UI. I hope T-Mobile does not become enshittified like many other major companies.
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